Clubspark is a global leader in sports technology and growing rapidly! With teams in the UK, US and Australia, we are on a mission to help people discover sports and activities for better, healthier lives and communities. It’s an exciting time to join us!
The Clubspark platform supports venues and coaches in sports including tennis, football (soccer), basketball, cricket, squash, triathlon and athletics. Our global clients include some of the most famous sports organizations in the world like Lawn Tennis Association, England Cricket Board, England Athletics, USTA, Tennis Canada, Tennis Australia, Tennis NZ, the International Tennis Federation and many more.
We are looking for an experienced customer service team lead to manage our team (currently 7), who are based in the UK, Australia and USA. The Customer Service team is responsible for all aspects of service/fault ticket management; user queries; onboarding and new packages upgrades. The role would be ideal for someone who is looking for further career development with increased autonomy and responsibility in a collaborative, friendly and fast paced work environment.
○ Unlimited GP appointments
○ Unlimited mental health support
○ Physiotherapy appointments (up to 8 per year)
○ 360 Wellbeing and lifestyle coaching sessions (up to 6 per year)
○ Access to extensive savings and discounts
○ A Confidential 24/7 Helpline
○ Employee Voice Service and so much more!
The company is not offering immigration sponsorship for this role.
Further questions and/or application (resume and cover letter) to careers@clubspark.com
Applicants may be shortlisted and contacted prior to the application process closing.
Clubspark is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.