We are looking for a Product Manager who will be responsible for products and applications from our Club and Coach tools used by Sports Clubs, Coaches, and Local & National Governing Bodies (NGBs) to help more people to be active and play sport.
The candidate will be working in a dynamic environment alongside a world-class team of entrepreneurs, technologists, and clients, focused on using the power of sport to create happier, healthier lives.
This role will work closely with the VP of Product, Product Managers, Head of Customer Services, Customer Success, Design and Development Teams to design and build tools for:
• Players and parents to find, book and play sport
• Sports providers (clubs and coaches) to run club membership, coaching programmes, and facility booking
• NGBs to manage, promote and report on participation within their sports
About You
● You’re always ready with ideas and a positive attitude on improving products, and processes, with the will and ability to implement those ideas
● Always learning, staying relevant and sharing your knowledge, ideas, insight, and tips
● You will have a keen eye for detail and be able to work through highly complex processes to understand business requirements and deliver successful solutions
● Self-driven, great at using your initiative and comfortable working independently
● Credible communicator and a great team player
● Naturally approachable, keen to help and committed to completing tasks efficiently
● Role-model behaviours to champion our Company culture & values
● Trustworthy, fully aware of the importance of confidentiality and discretion at all times
Key Responsibilities
● Translate product strategy into the roadmap for your product
● Maintain and own the backlog for your product
● Lead a product team, to design, build and launch new features
● Work closely with customer success to grow the usage and uptake of your product
● Manage stakeholders, building, and developing relationships with NGBs and users
● Review and organise feature requests that are submitted by our customers
● Analyse competition to ensure Clubspark remains innovative and ahead of the game
● Document requirements, user stories, acceptance criteria and specifications by example
● Perform product discovery for new product development opportunities
● Collaborate closely with PMO, engineering, marketing, and QA to manage and plan releases
● Facilitate requirement workshops, user testing, user interviews, and research
● Constantly assess product performance and take action to improve
Essential Skills and Experience
● Proven ability to develop and effectively launch digital products
● Demonstrated knowledge of SDLC processes
● Strong familiarity with Agile working within digital product development teams
● Experience in digital product or product management
● Ability to inspire, motivate, and lead designers and engine
● Experience in setting and tracking metrics, using these to drive product adoption and growth
● Knowledge and experience of product discovery work to iterate and refine solutions
● Experience in writing requirements, user stories, and acceptance criteria
Great if you also have
● Experience in and a passion for sport and technology
● Experience of working in the Tennis industry
● Experience with sports club management platforms
Benefits
We're committed to making Clubspark a fantastic place to work, and we go to great lengths to support our wellbeing and give you what you need to succeed. You’ll receive:
● Competitive salary, 26 days holiday + public holidays
● Free eye tests, Cycle to Work Scheme, Life Assurance Scheme & Contributory Pension
● ‘Get Active Scheme’ allowance (for you and your children)
● Employee referral scheme
● Mental Health Sick Day Policy - good mental health is just as important as our physical health!
● Access to a wide range of free health and wellbeing services:
- Unlimited access to remote GP services (for you, your partner, and eligible children)
- Remote or face to face mental health support sessions (for you and your partner)
- Remote or face-to-face physiotherapy sessions (for you and your partner)
- Employee Voice service
- Free access to on-site office Gyms across our office group
- Employee Assistance Programme (for a range of life, financial or wellbeing support services) and discount deals for everyday savings
- Personalised health insights, and one to one wellbeing consultations with qualified coaches along with a wealth of helpful wellbeing resources
- Wellness education and support services
● Opportunities to learn and focus on your development and career growth
● Hybrid flexible working options, always happy to talk flexible working!
● Modern co-working office space in Vauxhall, with access to collaborative workspaces across the country
● A high-growth and rapidly scaling business
● A flat and transparent structure with a values-driven and collaborative culture
● A focused and friendly environment where your contribution and wellbeing comes first. Join one of the World’s fastest growing sports technology companies, we’d love to hear from you!
The Company is not offering immigration sponsorship with this role.
Applicants may be shortlisted and contacted prior to applications closing.
Clubspark is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.