Business Analyst

Orlando, US

About the role

We are looking for a Business Analyst who is passionate about sport and technology to join our fast-growing company. You will be working in a dynamic environment alongside a world-class team of entrepreneurs, technologists and clients, focused on turning Clubspark, our award-winning sport participation platform, into a global leader.

This role will start in early April 2024.

‪Key Responsibilities

  • Collaborate with the product owner to understand and define business requirements and set product KPIs
  • Ensure business requirements are aligned with product goals
  • Conduct user research and usability testing to inform product design
  • Analyze data to identify trends and insights that can inform product development
  • Assist with the development of user stories and acceptance criteria
  • Contribute to the design and development of new features and enhancements
  • Provide support to internal stakeholders and customers as required
  • Write functional documentation

Skills, knowledge & experience required:

Essential Skills

  • Passion for sport and technology
  • A knowledge of racket sports, specifically Tennis and its rules and formats
  • 2 years experience in digital or software Product Management, Business Analysis and/or degree in an equivalent area
  • Experience in Agile software development
  • Experience in user research and user testing
  • Excellent communication skills both written and oral
  • Strong analytical and problem solving skills, with the ability to think creatively
  • The ability to work both independently and within a team
  • Exceptional organizational skills and attention to detail
  • Experience in writing requirements, user stories and acceptance criteria
  • Strong but personable, you will be working with a small, highly collaborative team

Great if you also have

  • Recognized project management qualification or equal experience (e.g. PRINCE2, APMP, Agile certification, SCRUM)
  • Experience in a digital agency, or similar fast-paced environment
  • Experience of working on a SaaS platform, ideally in the sports sector
  • Experience in using Confluence and Jira
  • Ability to occasionally attend tournaments

You will get…

  • Competitive salary
  • Paid Time Off (PTO) and 11 Paid Holidays
  • 401(k) plan + Company match
  • Life Insurance
  • Healthcare benefits - QSEHRA / Dental / Vision
  • Mental Health Sick Day Policy - We believe good mental health is just as important as physical health!
  • Get active scheme allowance (for you and your children)
  • Remote flexible working options
  • Company provided laptop + any extras you need!
  • Join a team who value growth, effort, health and having fun!

The Company is not offering immigration sponsorship with this role.

Applicants may be shortlisted and contacted prior to applications closing.

Clubspark is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We participate in E-Verify.

  • No recruitment agencies please
  • Please attach a copy of your CV/Resume, covering letter and a link to your portfolio (if you have one). If you would like an informal chat about this role please email your contact details.