UX Designer - Fixed Term Contract

London, UK

About the role

We're looking for a talented and methodical UX Designer to join our product team and help shape the UX design of our digital products. The role will work very closely with our VP of Product, Head of Design, Solution Architects and Product Managers to understand business and user requirements and help design new features for the Clubspark product.

You'll have solid research skills and must have experience in gathering requirements, conducting user research and usability testing along with ability to run workshops, create wireframes, prototypes and other deliverables to help communicate your ideas.

This role will start in early April 2024 and is a 6 month fixed-term contract.

‪Key Responsibilities

  • Conduct research/use data to inform decision making on product design
  • Conduct stakeholder interviews & facilitate expert user groups
  • Create experiences – using appropriate methodology: personas, journeys, wireframes, interaction design, information architecture, prototypes and metrics
  • Put users at the centre of all features designed and be an advocate for user-centred principles when working with other teams.
  • Have enough product/technical knowledge to explain needs to developers.
  • Work with our product designers to find creative and consistent design solutions.
  • Work with entire team to bring experiences to life throughout development lifecycle
  • Find pragmatic solutions when challenges arise

Skills, knowledge & experience required:

Essential Skills

  • Passion for sport and technology
  • A knowledge of racket sports, specifically Tennis and its rules and formats
  • At least 3 years of user centred design experience in UX roles
  • Full knowledge of theoretical and practical UX design rules (e.g. heuristics) with evidence of application of best practice UX approaches and how to apply them
  • Experience with UX Usability Testing and other Research methodologies
  • You'll have created prototypes (low/mid fidelity) using standard prototyping tools e.g Axure, Balsamiq, Figma, Sketch although you’re not a Visual Designer
  • Experience of designing responsively
  • Find ways to educate others in UX methods & UCD
  • Experience working in a Lean / Agile methodology
  • Must have portfolio featuring examples of E2E design solutions
  • Proven experience delivering a high standard of output in fast paced environment

Great if you also have

  • Experience of working on a SaaS platform, ideally in the sports sector
  • Experience in a digital agency, or similar fast-paced environment
  • Experience in using Confluence and Jira
  • Experience of using Google Analytics and Hotjar


We're committed to making Clubspark a fantastic place to work and we go to great lengths to support our wellbeing and give you what you need to succeed. You’ll receive:

  • Competitive salary and 26 days holiday (+ public holidays)
  • Free eye tests, Cycle to Work, Life Assurance & Contributory Pension
  • ‘Get Active Scheme’ annual allowance (for you and your children)
  • Mental Health Sick Day Policy - good mental health is just as important as our physical health!
  • Access to a range of fantastic free wellbeing benefits:
  • Unlimited access to remote GP services (for you, your partner and eligible children)
  • Remote or face to face mental health support sessions (for you and your partner)
  • Remote or face to face physiotherapy sessions (for you and your partner)
  • Employee Voice service
  • Employee Assistance programme (for a range of life, financial or wellbeing support services)
  • Opportunities to learn and focus on your career growth
  • Flexible working options, always happy to talk flexible working!
  • Fantastic co-working office space in Vauxhall (you choose how often to work from here), with access to other collaborative workspace across the country. This role would be expected to join monthly face to face team meetings.
  • A focused, friendly and rapidly growing environment where your input and wellbeing (for you and your family) comes first.

The Company is not offering immigration sponsorship with this role.

Applicants may be shortlisted and contacted prior to applications closing.

Clubspark is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

  • No recruitment agencies please
  • Please attach a copy of your CV/Resume, covering letter and a link to your portfolio (if you have one). If you would like an informal chat about this role please email your contact details.